Privacy Policy
The Productivity Pocket (ABN 59 056 862 149) ("we", "us", "our") respects your privacy. This policy explains what personal information we collect, how we use it and how you can contact us about it. We aim to handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
What we collect
- Contact details you give us, such as your name, email address, phone number and business name, when you email us, message us on social media, complete our business quiz or join a waitlist.
- Quiz answers about your business stage, challenges and current systems, so we can prepare a proposal for you.
- Business information you share so we can quote on or build a workflow for you, such as how your processes work, sample documents, price lists and job details.
- Purchase details when you buy a workshop or service. Payments are handled by a third-party payment provider; we do not see or store your full card details.
- Basic website data, such as your IP address, browser type and pages visited, collected automatically by our website host and font provider.
How we use it
- To prepare a proposal based on your quiz answers.
- To reply to your enquiries and provide the services or workshops you ask for.
- To send you information you have requested, such as a workshop launch or purchase link.
- To send occasional updates about our services, but only where you have agreed. You can unsubscribe at any time.
- To issue invoices, keep business records and meet our legal obligations.
- To keep our website running securely.
We do not sell or rent your personal information.
Who we share it with
We only share your information with service providers who help us run the business, for example:
- Google (Gmail and Google Forms) for email and waitlist sign-ups
- Netlify for website hosting and receiving quiz submissions
- Our payment provider for processing purchases
- Software platforms used to build and run your workflow, where you have engaged us to build one
Some of these providers store data outside Australia, including in the United States. We choose reputable providers with their own privacy and security practices. We may also disclose information where required by law.
Information about your clients
When we build a workflow for you, we may handle personal information about your customers or staff. We only use it to build, test and support your system, keep it confidential, and remove our access when the work ends unless you ask us to keep supporting it.
Keeping it safe
We take reasonable steps to protect personal information from misuse, loss and unauthorised access, including using secure, password-protected accounts. We keep information only as long as we need it for the purposes above or as required by law.
Accessing or correcting your information
You can ask to see or correct the personal information we hold about you, or ask us to delete it, by emailing us. We will respond within a reasonable time.
Complaints
If you have a concern about how we have handled your information, please email us first and we will try to resolve it. If you are not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Contact us
Email: productivitypocket@gmail.com
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.